Privacy Policy

1. Introduction

Welcome to ParMitra.

ParMitra ("ParMitra", "we", "our", or "us") is a community platform designed to connect Nepalis around the world. Through ParMitra, users can discover employment opportunities, accommodation, local businesses, community events, and connect with one another through messaging and other community features.

We are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use the ParMitra mobile application, website, and related services (collectively, the "Services").

By creating an account or using our Services, you acknowledge that you have read and understood this Privacy Policy.

2. Scope of this Privacy Policy

This Privacy Policy applies to all users of ParMitra, including individuals who:

• Create an account
• Browse listings
• Post jobs
• Search for employment
• List or search for rooms
• Create business listings
• Browse businesses
• Create or join events
• Exchange messages with other users
• Interact with our Services in any other way

This Privacy Policy applies regardless of the country from which you access ParMitra.

3. Information We Collect

We collect only the information reasonably necessary to provide and improve our Services.

3.1 Information You Provide

When creating an account, we collect:

• Full name
• Email address
• Password (stored securely in encrypted form)
• Date of birth

Your date of birth is collected for account administration, eligibility verification, and security purposes. It is not displayed publicly on your profile.

3.2 Optional Profile Information

You may choose to add additional information to your profile, including:

• Profile photograph
• Biography
• Occupation
• Phone number
• WhatsApp number
• Facebook profile
• Instagram profile
• LinkedIn profile
• Other social media links

Providing optional profile information is entirely voluntary.

3.3 Listings and Content

When you create content on ParMitra, we collect the information you choose to publish. Depending on the type of listing, this may include:

• Jobs — job title, company name, job description, salary information, employment type, workplace location, photos
• Rooms — property description, rental price, property features, images, location details
• Businesses — business name, category, business description, opening hours, contact information, images
• Events — event title, description, venue, date and time, ticket information, images

Any information you choose to publish within a listing may be visible to other users in accordance with your privacy settings.

3.4 Messaging

ParMitra currently supports:

• Text messages
• Image sharing
• PDF document sharing (where supported)

ParMitra does not currently support voice messages, voice calls, or video calls.

Text messages remain available until deleted by the individual user.

Deleting a conversation or message removes it only from the account of the user performing the deletion. The recipient's copy remains unless they also delete it or unless removal is required under applicable law or our moderation processes.

3.5 Temporary Media

ParMitra is designed with privacy in mind. When sharing images, users may choose one of the available sharing modes at the time of sending.

Standard Image

The recipient may view the image multiple times.

The image remains available until approximately 24 hours after the recipient first views it.

If the image is never viewed, it is automatically deleted approximately 7 days after being sent.

Temporary View

The recipient may view the image during the available viewing period.

The image is automatically removed approximately 24 hours after it has first been viewed.

If never viewed, it expires approximately 7 days after being sent.

One-Time View

The recipient may open the image once.

After the viewing session ends, the image immediately becomes unavailable.

If never viewed, it automatically expires approximately 7 days after being sent.

For all image-sharing modes, eligible images are automatically removed from both participants' conversations and permanently deleted from ParMitra's servers after the applicable retention period.

3.6 PDF Documents

PDF documents shared through messaging are intended for temporary access. PDF files:

• May be viewed multiple times
• Are automatically deleted approximately 24 hours after the recipient first views the document
• Are automatically deleted approximately 7 days after being sent if never viewed

Eligible PDF documents are permanently removed from both users' conversations and ParMitra's servers after the applicable retention period.

3.7 Location Information

With your permission, ParMitra collects your device's precise location. Your location is used to:

• Display nearby jobs
• Display nearby accommodation
• Display nearby businesses
• Display nearby events
• Improve local search results
• Provide location-based features

Location permission is optional. You may disable location access at any time through your device settings. Some location-based features may become unavailable if permission is withdrawn.

3.8 Camera Permission

ParMitra requests camera access only when you choose to capture a photograph within the application. Camera access may be used for:

• Profile photos
• Job listings
• Room listings
• Business listings
• Event listings
• Images shared through messaging

Camera permission can be revoked at any time through your device settings.

3.9 Push Notifications

If enabled, ParMitra may send push notifications relating to your account and activity. These may include:

• New messages
• Job enquiries
• Room enquiries
• Business enquiries
• Event reminders
• Community updates
• Security notifications
• Important account information

You may customise your notification preferences within the app and may disable push notifications through your device settings at any time.

4. Information We Do Not Currently Collect

As of the effective date of this Privacy Policy, ParMitra does not intentionally collect:

• Biometric information
• Voice recordings
• Facial recognition data
• Health information
• Payment card information (unless introduced through future payment features)
• Analytics data through third-party analytics platforms
• Crash reports through third-party crash-reporting services

If we introduce new technologies or services that require the collection of additional information, we will update this Privacy Policy and, where required by applicable law, notify users before those changes take effect.

5. How We Use Your Information

We use your personal information only for legitimate business purposes and to provide the Services you request. Depending on how you use ParMitra, your information may be used to:

• Create and manage your account
• Authenticate your identity when you sign in
• Display and manage your profile
• Publish and manage your listings
• Connect you with other users through messaging
• Display jobs, rooms, businesses, events, and other listings relevant to your location
• Respond to enquiries and support requests
• Detect, investigate, and prevent fraud, spam, abuse, and other harmful activities
• Enforce our Terms and Conditions and Community Guidelines
• Improve the reliability, security, and functionality of our Services
• Comply with legal obligations

We do not sell your personal information to advertisers or third parties.

6. Privacy Controls

ParMitra believes privacy should remain under your control. Within the app, you may choose to control certain aspects of your account, including:

• Who can view your profile when it is associated with your listings
• Who can send you direct messages
• Whether your phone number is displayed
• Whether your WhatsApp number is displayed
• Whether your social media links are displayed
• Which push notifications you receive

Some information, such as your name and profile photo, may be visible when you publish a listing or otherwise interact publicly within the Services, depending on your selected privacy settings. Privacy settings may change as new features become available. We will update this Privacy Policy to reflect any significant changes.

7. Notification Preferences

ParMitra allows you to customise many of the notifications you receive. Depending on the features available, you may choose to receive notifications about:

• New messages
• Job enquiries and updates
• Room enquiries
• Business enquiries
• Event reminders
• Community announcements
• Product updates
• Promotional communications

Certain essential notifications may continue to be sent regardless of your preferences where necessary to:

• Protect your account
• Notify you of important security matters
• Inform you of changes to our legal policies
• Comply with legal obligations

8. Who We Share Your Information With

We treat your personal information with care and only share it where necessary.

8.1 Information Shared with Other Users

Certain information becomes visible to other users when you choose to interact publicly on ParMitra. This may include:

• Your name
• Profile photo
• Listings you publish
• Business information
• Event information
• Optional contact details that you choose to display

Only information that you choose to make available through your profile or listings will be visible to other users.

8.2 Service Providers

We may engage trusted third-party service providers to assist in operating ParMitra. These providers may perform services such as:

• Cloud hosting
• Secure data storage
• Email delivery
• Push notification delivery
• Payment processing (if introduced)
• Customer support services

These providers may access personal information only to perform services on our behalf and are required to protect it appropriately.

8.3 Legal Requirements

We may disclose personal information where we reasonably believe disclosure is necessary to:

• Comply with applicable laws
• Respond to lawful requests from courts or government authorities
• Protect the rights, safety, or property of ParMitra, our users, or others
• Investigate suspected fraud or illegal activity
• Enforce our legal agreements

9. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, disclosure, alteration, or loss.

Our security measures may include:

• Secure encrypted connections
• Password protection
• Access controls
• Server security measures
• Monitoring for suspicious activity

While we strive to protect your information, no internet-based service or electronic storage system can be guaranteed to be completely secure. Users should also take reasonable steps to protect their account credentials.

10. Data Retention

We retain personal information only for as long as reasonably necessary to provide our Services and comply with applicable legal obligations. Different types of information may be retained for different periods.

Account Information

Account information is generally retained while your account remains active.

If you request deletion of your account, we will delete or anonymise your personal information where reasonably practicable, except where retention is required by law or for legitimate business purposes.

Text Messages

Text messages remain available until deleted by the individual user.

Deleting a message or conversation removes it only from the deleting user's account unless otherwise required by law or our moderation processes.

Images

Images shared through ParMitra are automatically removed according to the sharing option selected by the sender. Following the applicable retention period, eligible images are permanently deleted from both participants' conversations and ParMitra's servers.

PDF Documents

Eligible PDF documents are automatically removed according to the retention periods described in this Privacy Policy and permanently deleted from ParMitra's servers after expiry.

11. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information
• Update inaccurate information
• Correct your profile details
• Manage your privacy settings
• Manage your notification preferences
• Withdraw permissions previously granted to the app, such as camera or location access
• Request deletion of your account
• Contact us regarding questions about your personal information

We will respond to eligible requests within a reasonable timeframe and in accordance with applicable law.

12. Account Deletion

You may request deletion of your ParMitra account at any time through the app or by contacting us.

Following an account deletion request:

• Your account will be deactivated
• Personal information will be deleted or anonymised where reasonably practicable
• Certain information may be retained where necessary to comply with legal obligations, resolve disputes, prevent fraud, enforce our legal agreements, or protect the security and integrity of the platform

Deleted accounts may not be recoverable.

13. International Data Transfers

ParMitra serves users across multiple countries.

Your personal information may be processed or stored in countries other than the country where you reside.

Where personal information is transferred internationally, we take reasonable steps to ensure that it receives an appropriate level of protection consistent with applicable privacy laws.

14. Future Features

As ParMitra grows, we may introduce new features and technologies, including analytics tools, crash reporting services, payment systems, identity verification, or additional communication features. If these changes require us to collect, use, or disclose additional personal information, we will update this Privacy Policy before those changes take effect and, where required by law, provide appropriate notice or obtain your consent.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, legal obligations, or business practices.

The updated version will be published within the ParMitra app and, where applicable, on our website.

Your continued use of the Services after the updated Privacy Policy becomes effective constitutes your acceptance of the revised policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

ParMitra

Email: [email protected]

Website: https://www.parmitra.com